FAQ's

What types of products do you offer?

At LittleOrbit, we curate a wide range ofsafe, high-quality toys and essentialsfor babies and kids of all ages. Our collection includes:

  • šŸš—Ā Ride-ons & Electric Vehicles — bumper cars, electric scooters, motorcycles with LED lights
  • šŸŽ®Ā Interactive Game Tables — multiplayer pinball and arcade-style games for family fun
  • 🌿 Baby Essentials — ergonomic bath support seats, foldable baby jumper bouncers
  • šŸ›Ā Bath & Sensory Sets — fizzy colour bath bomb gift sets, skin-safe and mildly fragrant
  • āš”ļøĀ Action & Light-Up Toys — rechargeable LED light swords with sound effects

Every product is carefully selected to ensure comfort, safety, and joy. We're constantly growing our range —browse our full shop to discover what's new!

How long does delivery take?

We process and dispatch orders quickly so your little one doesn't have to wait too long!

  • šŸ“¦Ā Order Processing:Ā 1–2 business days after payment confirmation
  • šŸ™ļøĀ Metro CitiesĀ (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune):Ā 3–5 business days
  • šŸŒĀ Other Cities & Towns across India:Ā 5–8 business days

You'll receive as hipping confirmation with a tracking link once your order is dispatched. Delivery times may vary slightly during peak seasons or festive sales.

What payment methods are available?

We offer a variety ofsafe and convenient payment optionsto make checkout easy:

  • šŸ“±Ā UPI — Google Pay, PhonePe, Paytm, BHIM UPI
  • šŸ’³Ā Credit & Debit Cards — Visa, Mastercard, RuPay
  • šŸ¦Ā Net Banking — all major Indian banks supported
  • šŸ“²Ā Digital Wallets — Paytm, Mobikwik & others
  • šŸ“…Ā EMI — available on select cards at checkout

All transactions go through a100% secure, encrypted checkout. We never store your card or payment details.

Do you have a return or exchange policy?

Your satisfaction is our priority — every LittleOrbit experience should be a happy one! Here's how our policy works:

  • āœ…Ā Returns accepted within 7 daysĀ of delivery for unused, unopened items in their original packaging
  • šŸ”Ā Exchanges availableĀ if you received a wrong or defective item
  • šŸ“ø Please include a photo of the product when raising your request — it helps us resolve things faster
  • šŸ’°Ā Refunds processed within 5–7 business daysĀ to your original payment method once we receive the return

To start a return or exchange, simply reach out via our Contact page. We're always here to help!

Can I track my order?

Yes! We keep you in the loop every step of the way:

  • šŸ“§ Once your order ships, you'll receive aĀ confirmation emailĀ with your tracking number and a direct tracking link
  • šŸ”— Click the link to follow your package in real time through our courier partner's portal
  • šŸ’¬ You can alsoĀ contact usĀ with your order number for a quick update from our team

Haven't received a tracking email within3 business days of your order? Check your spam folder first — or drop us a message and we'll sort it out right away.